Shipping policy
Shipping Policy
Thank you for shopping with Yanko Collectibles!
Order Processing
- Orders are typically processed within 1–2 business days after payment is received.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping
- We ship throughout the United States.
- Shipping rates are calculated at checkout based on the size, weight, and destination of your order.
- Tracking information will be provided once your order has shipped.
Delivery Times
Delivery times vary depending on the shipping method selected and the destination. Estimated delivery dates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Yanko Collectibles is not responsible for orders shipped to an incorrect address provided by the customer.
Lost, Stolen, or Delayed Packages
Once an order has been handed over to the shipping carrier, responsibility for delivery rests with the carrier. Yanko Collectibles is not responsible for lost, stolen, delayed, or misdelivered packages. Customers should contact the shipping carrier directly regarding delivery issues.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the item, packaging, and shipping label so we can review the issue.
Contact Us
If you have any questions regarding your order or shipping, please contact us through our website’s contact form or customer support email.
Thank you for supporting Yanko Collectibles!